I promised you some feedback on the shoes and fitting we had last week. Here are some thoughts.
I thought you were excellent, really taking the time to understand my needs and physical idiosyncrasies before even attempting a fitting. Since my medical history is complicated, this gave me confidence. Thank you.
The fitting process was nicely paced and ensured that you saw - and I felt good about - my pedalling action and were happy to make adjustments with the arch inserts and cleat wedge. All good.
Then I did what you and everyone who knows about cycling would tell me not to do: I used them for the first time in a big event. I put 510km on the shoes over the next three days on the London to Paris race organised by Hot Chillee. I took my old shoes of course, expecting to change into them probably at lunchtime half way through Stage One, but I did not. The Lake shoes are phenomenal; whilst they are instruments of medieval torture off the bike (high arch, rigid heel cup) once I start pedalling I cannot feel them. They are connected, with great power transfer, and I am sure they are part of the reason why at the end of each 170km day I felt very little fatigue (and I placed top 10 in GC, climbs and sprints!!).
I'm taking them up the Marmotte next Saturday so we'll see how they perform in the heat, but I have every confidence they'll be great. I'm really impressed.
I'll come back to you probably in September for a proper bike fit and to address the leg length discrepancy we discussed.
Meantime, thanks again. I'm a really happy customer.
Having returned home and now back in the office,
I wanted to write to say a huge thanks to you, Barney (correct spelling I hope), Sandy and Julian.
To say that it was a brilliant day is an understatement. I enjoyed every minute, from the shoe fitting, the bike fitting, the ride out on the C59 and the choosing of the components.
You made myself and Kate so welcome, and the personal, friendly service was something I have not encountered very often (trying to think of the last time and failing!).
I'm really looking forward to coming down again when the bike arrives.
I just wanted to say a big thanks to Julian for the time and patience in my cyclefit session last Thursday. I found the experience to be very interesting indeed. I would certainly have never thought to set up my road or TT bike as they now are. They are both really comfy and I feel like I'm able to put down more power than before - partly due to the inserts under the cleats and correcting my saddle height. I also managed to go 5 minutes faster in a 15 mile hilly time trial than in the corresponding event last year - so well chuffed.
Just a quick thank you for Friday the 13th-from the cup of tea as I walked through the door to leaving the shop I had a really positive experience and I will continue to recommend your services widely. And if you do do a maintenance course, then my wife said she would love to come along, so Warwick already has someone signed up! Yours truly,
Andrew D - Glider GPM (& Colnago C50 custom, Serotta Legend GS, Serotta HSG)
I'm riding my Glider GPM on a training camp in Spain. It handles beautifully. With Zipp 303s on it seems to carve its way down the mountains. It's comfy yet responsive too. Nice job!
Hope all is well
I got the tri bike out for the first ride on the weekend. Its amazing. The position feels fantastic, comfortable and very fast. I’m easily cruising along at a much higher pace than on my road bike. I would not have fit it like that without your help and advice. I also got the same saddle you recommended and it’s the best I’ve used.
Nick G - HSG Custom
Hope your well.
Just wanted to give you some feedback on my new Serrotta. It's absolutely fantastic, I was so impressed by the bikes handling, look and feel at the weekend that it feels as if I'm a pro rider now!! Seriously, it's great and I want to say a big thanks for pointing down this route and for all the precision setup that you've done.
A.M. - Meivici SE
What can I say….stunning! I wish I had done it years ago. Every time I want to put my hands where it is comfortable, guess what I find the handlebars. Can't speak highly enough. The SRAM is great as well. I have given up trying to work out how it works bcs am sure intuitively it shouldn't work that well…but it does. Very pleased with the SRAM and pleased I made the switch. The bike is due for its 200km service will call to check it in for next week. Only downside is I have no excuse for the etape now!!
Phil, you will recall that you kindly spent a couple of hours with me earlier today with my shoe problems.
Thought I'd let you know the results of today's session. I had a really hard 1 hour session, powering through the whole time, which would normally have caused me considerable pain both during the exercise and for the rest of the evening. As it is, pain during exercise was minimal (and I'd have hardly have noticed it had I not been looking for it) and pain post-exercise is also very modest (when normally I'd be, literally, hobbling). Already, pre-orthotics, a huge improvement.
Thought I'd give you an update on my progress since the fitting session. I had my second fitness test this weekend and on the first 8 minute time trial I'd improved average power output by a whopping 41 watts over the previous test in January. This is almost entirely down to the new position, though I've also been concentrating on diet, rest etc. Was great to see such a leap in performance :)
Today I bought some Sidi shoes and some FSA bars for my girlfriend. I had some questions too, and tried some Rocket 7 shoes on. I had really super service. Patient, engaged, thoughtfull, knowledgeable. I ride rather a lot, but still don't look it, as a lapsed 1st Cat racer, I am coming back from being 120 kg to my old 78 kg racing weight.
I've worked a lot in the bike industry, and continue to have a lot of industry friends. BUT, sadly I am so used to bad service where I have to "prove" I know what I am talking about, or that I ride a bit. Wonderful to have a much better experience. Well done! ..and please work hard to keep this up…. I will be back for a bike or two soon!